Terms of Sale

TERMS AND CONDITIONS: MAYVN INTERIORS / RETAIL

The following terms and conditions apply to all transactions with MAYVN INTERIORS whether concluded via telephone, in writing (including by e-mail) or online on www.mayvninteriors.com.au (the “Website”) and your use of the Website itself. In placing an order with MAYVN INTERIORS, Customers are deemed to have read and accepted all MAYVN INTERIORS terms and conditions as set out below. In these terms “Products” refers to products offered for sale by MAYVN INTERIORS and “you”, “your” and or “Customer” refers to any visitor to the Website/Showroom or any MAYVN INTERIORS customer.

MAYVN INTERIORS and www.mayvninteriors.com.au is the trading name of Mayvn Interiors Pty Ltd, a company with ABN: 74 608 497 230 based in Manly, New South Wales, Australia. By transacting with MAYVN INTERIORS the Customer agrees that the Laws of New South Wales, Australia shall apply and to submit to the exclusive jurisdiction of the courts located within the State of New South Wales, Australia should any such dispute arise.

ONLINE PAYMENT:
MAYVN INTERIORS take online security very seriously. When making an online purchase from MAYVN INTERIORS please ensure this is done from a computer running appropriate anti-virus software and via a secure browser session. Please report any suspicious activity relating to our website to us immediately.For each online order, you must pay:
The applicable price for the relevant goods confirmed by Mayvn Interiors; and the delivery and handling fee specified on the web site at that time.

Your order and credit card details are safe and secure. All personal and credit card information provided to Mayvn Interiors is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet.

At this stage we can only accept payments using the methods stated in the Orders & Payment section of this web site. Payment must be cleared before the goods are dispatched.

PRICE:
All prices are in Australian Dollar (AUD) and as specified on our website www.mayvninteriors.com.au in force at the time of the order acknowledgement. Prices are subject to change without notice. For domestic supplies within Australia, the price charged for the Products will be INCLUSIVE Goods and Services Tax (“GST”). The price excludes any goods and services tax, sales or use tax, value added tax or any withholding tax, customs duties (import or export or other foreign country taxes) in any other country (“Taxes”). GST will apply to sales to customers within Australia and will generally not apply to customers outside Australia. The Customer is responsible for all Taxes for supply outside of Australia.

DELIVERY / SHIPPING:
Shipping costs are calculated based on weight, dimension and location on check-out at www.mayvninteriors.com.au. All deliveries are via standard courier with a drop off service only. If an item exceeds the courier requirements of maximum weight and dimension a quote via our logistics partner, Holloway Removals will be arranged on case by case basis.We will make all reasonable efforts to have the Product delivered to the address you specified in the Order. A tracking link will be provided by email so you can check the progress of your delivery.

If the delivery situation changes after dispatch for re-delivery, re-direction, extra assistance being requested, etc. any additional costs incurred are the responsibility of the purchaser.

For return to sender (RTS) or delivery refused, there will either be 15% restocking fee from the price or you will be charged re-delivery Shipping. Orders cannot be shipped to a PO Box and we do not currently ship outside of Australia.

LEAD TIMES ON DELIVERY:
Dispatch from our warehouse is estimated 7 days from when the order arrives. This may vary in peak times. Once orders are dispatched from our warehouse via standard courier a tracking link will be sent to your email address. MAYVN INTERIORS will not be liable for any late deliveries. If your order is time sensitive please allow for any delays. We will provide our customers with the necessary details to track orders. It is the responsibility of the Customer to contact the courier for delivery times.

RISK AND TITLE:
Legal and equitable title to the Product will only be transferred to you upon receipt of cleared funds into our account for the full price of the Product and any Shipping.

VARIATION TO STOCK:
The majority of MAYVN Products are both handmade and hand finished. As a result, individual pieces may have minor variations in shade, material, colour, pattern size, construction and or composition shown within the Website/Showroom. These variations are an intrinsic part of the style and character of the MAYVN merchandise and should not be viewed as flaws. Requests for claim or credit will therefore not be recognised on the basis of these Product variations.

STYLE VS ENVIRONMENT:
Please choose carefully when considering the purchase of certain Products. Style vs environment is very important. It is the Customer’s responsibility to make enquiries in relation to the suitability of the Products for your own purpose and do not rely on representations by us in relation to their suitability for a particular purpose or at the location or site where they are to be used or any steps which may need to be taken in relation to their use. We will not refund, credit or exchange if it is obvious that these items are not suitable. If unsure, please contact us for confirmation.

REFUNDS:
Mayvn Interiors does not refund for change of mind or incorrect purchasing online. Mayvn Interiors is happy to offer a credit note or exchange. All shipping and postage costs will be covered by the customer.

DAMAGED ITEMS:
We recommend all items must be inspected for damage immediately upon receipt. In the event that any items are lost or damaged during transit or have not arrived by the estimated delivery date, please contact us with your Order reference number. No claim for damage to or shortages of Product may be made unless such claim is notified to us within 7 days of delivery. No Product shall be returned for credit or adjustment without our prior written or verbal authorization. Please retain original packaging for repacking.

WARRANTIES AND OUR LIABILITY
We Warrant:

  • That all Products are new, free from defects, of merchantable quality and conform to any specifications provided on our Website or in the Order Acknowledgment subject to variation in stock (see above);
  • The Products against defects of material or workmanship for a period of 30 days from the date delivered, when used within the designed conditions for which they were manufactured. For latent defects, we warrant the Products for 12 months from the date delivered (“Warranty Period”).

This warranty is limited to replacement of parts which we agree are defective in material or workmanship and does not extend to claims for labour, expenses and other Consequential Loss or damage occasioned by such defect when in use. The Warranty does not (without intending to create any category or limitation) cover defects or deficiencies in Products caused by improper installation or maintenance; deterioration by corrosion, erosion, fair wear and tear, irradiation, inappropriate use, inappropriate storage, negligence, accidental damage, use of undue force in operating the product or any cause of failure other than defects in material or workmanship.

To the maximum extent permitted by law, you accept full liability for any harm or damage resulting from your use of the Products. Except as expressly provided to the contrary in the Contract, all representations, warranties, terms and conditions in relation to the Products (whether implied or otherwise) are hereby excluded to the maximum extent permitted by law.

Our liability to you (and any party claiming through you), for any claim for loss or damages (including legal expenses) made in connection with the Contract whether under this warranty, in contract, tort (including negligence), under statute, in equity or otherwise shall end upon expiration of the Warranty Period. For any liability arising from Products not meeting the specification or which are said to be otherwise defective or deficient, our liability is limited (a) to the cost of replacement of those Products as soon as reasonably practicable, or (b) the repair of those Products or (c) the repayment (or allowance) of the invoice price of those Products (at our election or in accordance with the Defective Product Options below).

In the case of claims for loss of or damage to physical property or persons arising under product liability, our liability is limited to the terms of our product liability insurance in place at the time of the claim.

We shall not be liable for any costs relating to disassembly, removal, return and or re-installation of the Products or any Consequential Loss, where “Consequential Loss” means any indirect, special or consequential loss or damage of any nature whatsoever resulting from or caused in any way by the Products. “Indirect, special or consequential loss or damage” includes (whether deemed to arise directly or indirectly): (a) any loss of income, profit, production, contract, customers, business opportunity or business; (b) any loss of goodwill or reputation; and or (c) any loss of value of intellectual property.

DEFECTIVE PRODUCTS:
Will be replaced once returned to MAYVN INTERIORS. MAYVN INTERIORS will not arrange a return unless the items are in the original packaging and at the original place of delivery. If the same item is not available a refund or a credit will be issued at the discretion of the MAYVN INTERIORS. This credit can be used towards the next order or a similar product but must be used within 12 months from date of issue. No credit will be given on freight. Replacement items will be delivered to the original address supplied by the Customer.

DEFECTIVE PRODUCT OPTIONS:
If a Product has a minor defect we will, at our option, repair it or offer a replacement.
If a Product has a major defect you are entitled to:

  • reject the Products and receive a refund to the value of the defective Product, or
  • reject the Products and receive an identical replacement or one of similar value if reasonably available, or
  • keep the Products and receive compensation for the reduction in value due to the defect.

COPYRIGHT AND PROPRIETARY NOTICE:
The website (www.mayvninteriors.com.au) is owned and operated by MAYVN INTERIORS. Unless otherwise noted, all material including images, illustrations, designs, icons, photographs and written material that appear as part of this website are the property/intellectual property of MAYVN INTERIORS. These materials may be downloaded or copied for personal use only. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from or exploit in any way any of this content. Any misuse of these materials is a violation of MAYVN INTERIORS proprietary rights.

PRIVACY:
Your personal and company data is known to MAYVN INTERIORS only when voluntarily submitted or posted to us. MAYVN INTERIORS uses this data for ongoing marketing purposes direct to you unless instructed otherwise. Your information will not be passed to any third parties.

FORCE MAJEURE:
Neither party is liable for failure to perform the Contract to the extent and for so long as its performance is prevented or delayed without substantial fault or negligence by the party claiming force majeure because of circumstances outside that parties’ reasonable control.

SEVERANCE:
If a provision of a Contract would, but for this clause, be unenforceable, the provision must be read down to the extent necessary to avoid that result. If the provision cannot be read down to that extent, it must be severed without altering the validity and enforceability of the remainder of the Contract.

GENERAL:
A person who is not a party to this Order has no right to enforce any term of this Contract. The Sale of Goods (Vienna Convention) Act 1986 (New South Wales) (and any similar legislation relating to the Vienna Convention in other States or Territories) does not apply to this Contract. Both of us must attempt to resolve any dispute or claim arising out of or under a Contract by a negotiation in good faith before either of us litigates that dispute or claim.

FEEDBACK:
We want to ensure that your experience working with us is a happy one. We want to know how we can make this experience better for you so, if you have any comments or suggestions, we want to hear about them. Please send us an email at hello@mayvninteriors.com.au.

RIGHT TO ALTER TERMS & CONDITIONS:
We reserve the right to alter these terms and conditions without notice from time to time.